Credit Union Poster

Hessle Credit Union


We are delighted to announce that HEY Credit Union, the region’s leading not-for-profit savings and loans co-operative with over 16,000 members, is about to launch its latest Credit Union access point in Hessle, East Yorkshire.

 Starting on Tuesday 4th April, HEY Credit Union’s friendly team will be present inside Hessle Town Hall in South Lane (HU13 0RR) every Tuesday morning from 10 am to 12 noon.

Anyone in the Hessle area is welcome to pop in and find out more about the range of services the Credit Union offers to help people make the most of their money.

John Smith, one of HEY Credit Union’s founders who grew up in Hessle, is working with the local team to get their latest venture off the ground.  He explained:

“If you would like to be able to build up some savings for whatever reason – Christmas, your holidays, your family’s future, or just for a ‘rainy day’ – our Credit Union is ideally placed to help you.  With us, there is no sales pressure, you can save as much or as little as feels right, whenever you like.  We will look after your money safely and ethically, return it to you when you need it, and pay you a dividend reward at the end of the year. 

“Similarly, if you need credit, whether to spread the cost of a major purchase over a sensible period, to smooth out the lumpy costs of living, or to help you cope with an unexpected bill, your Credit Union offers an affordable, trusted option tailored to your situation. 

“When a resident joins HEY Credit Union, either to save or borrow, or do both, they become one of our Member-owners and we exist to support their financial well-being, not to make money out of them.  It is free to join for life and, because we are not for profit, we only need to cover our operating costs, which enables us to keep our loan rates low while paying our savers a reasonable return.  All savings are fully protected by the FSCS, just like bank or building society deposits.

 “Credit unions are well established around the world, and over the past 20 years have grown popular in Britain, because of their focus on helping people and doing things differently to the big banks.  We have kept a presence in local communities which the big banks are leaving behind.  All loan applications are looked at by a trained, human underwriter, so it’s never a case of the computer says ‘no’.  And, because we care about our members, the amount we lend is never more than you can afford to repay.  We offer flexible payments, smaller loans than banks (at rates many times cheaper than doorstep loans) and no settlement penalties if you want to repay early.” 

 With some unique products including a popular Christmas Saver account and a Family Benefit Plan, HEY Credit Union is proving a lifeline for families grappling with the cost of living crisis, and a great way to build financial resilience for the future.  Its website – www.hullandeycu.co.uk – has lots of handy financial well-being information, budgeting tools, links to sources of support and helpful money tips, as well as an online joining page.  Since 1999, HEY Credit Union has established successful local branches in Hull, Bridlington, Goole, Grimsby, Scunthorpe, Driffield, Withernsea and Beverley and now looks after over £14 million in members’ savings.

Why not pop in to Hessle Town Hall for a chat – with no obligation – one Tuesday morning?  Our volunteer team assure you of a warm welcome and help with any questions you may have.

HEY Credit Union is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority – firm reference number 213620.


Free Fix if TV interference occurs in Hessle

Mobile networks are being improved in Hessle boosting speed, performance and coverage. There is a small chance these upgrades may cause interference to TV received through an aerial such as Freeview, BT, TalkTalk and YouView.

Symptoms could include intermittent sound, blocky images (pixelation) or loss of TV signal.

Free support is available from Restore TV. Restore TV’s role is to ensure people can continue to enjoy free to view TV when mobile is upgraded in their area. It provides help to anyone experiencing interference to TV services caused by mobile signals. Restore TV offers additional support for people who are 75 years of age or older, are registered blind or partially sighted or receive any of the following benefits: personal independence payments (PIPs); attendance allowance; constant attendance allowance or War Pensioner’s Mobility Support.

Ben Roome, CEO of Restore TV, said: “We know just how important TV is to inform, entertain and provide welcome company. Restore TV exists to ensure we all can continue to access free to view TV as mobile services are improved across the country.”

“If you see new TV interference, we’re on hand to help you resolve the issue. We can send a Restore TV filter, free of charge, for you to fit between your aerial lead and TV or set-top box to remove mobile signals and allow you to watch free to view TV as normal. Full instructions are included, and we can provide further advice online and by phone if needed.

“In most instances, fitting the filter will resolve any issues, but if this isn’t the case, we may also be able to arrange a follow-up visit from a Restore TV engineer at no cost, depending on eligibility.”

Cable and satellite TV, such as Sky or Virgin, are not affected. However, viewers with these services, who also watch free to view TV through an aerial, can receive a free Restore TV filter.

Residents are more likely to be affected if they live in an area with weak digital television reception, have a TV signal booster and whose TV aerial is close to a mobile mast.

For residents in flats or communal buildings, Restore TV provides landlords or property managers with support to resolve the problem.

Any viewers who experience new interference to free to view TV should contact Restore TV on:

  • 0808 13 13 800 (free from landlines and mobiles)
  • restoretv.uk


For more information, please visit restoretv.uk


East Riding Council Local Coordination Service

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Local Coordination Service

East Riding of Yorkshire Council is proud to be working with The British Red Cross to provide the Local Coordination Service across the East Riding. This new service aims to support and empower vulnerable and elderly residents who may be isolated, to rebuild their confidence, access their community and improve their wellbeing.

Staff at The British Red Cross are skilled and dedicated in helping people to live independently and confidently in their neighbourhood. They take the time to get to know an individual and to understand the challenges that they may be facing. The coordinator will then work with the individual and establish what they would like to change, their goals and how they can achieve them.

Who can make a referral to the service?

Anyone! Family, friends, neighbours, volunteers or professionals who are concerned about an elderly or vulnerable resident in the East Riding, can make a referral to the service.

What happens when a referral to the service is made?

  • The coordinator will ask permission to take some details and add them to their secure British Red Cross data system so they can contact the individual and record their work with that person.
  • Where necessary they will coordinate any additional support from a range of health and social care professionals and community resources to help get the right level of support at the right time.

The coordinator can help with accessing old and new hobbies, community groups, family and friends that they may have lost contact with due to an episode of ill health or vulnerability through Covid.

Who do I contact to make a referral?

To make a referral, contact:

Senior Service Lead:
Rachel Carter

Bridlington and Wolds:
Natalie Baggaley

Rachel Steed

Julie Netherclift

Alex Hanson

Jade Bateman

Melanie Burden

We would be very grateful if information about the service could be shared in any resident’s newsletters, emails or websites where possible.
For further information please email: yourlifeyourway@eastriding.gov.uk

Your Life Your Way

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East Riding of Yorkshire Council - Help for Households

Help For Households

To support residents with the cost of living, East Riding of Yorkshire Council have launched a ‘Help for Households’ campaign. This campaign will ensure that residents are aware of the support, advice and help available to them from the government, from local partners and via ERYC’s own council services.

Information about support, advice and help together with sign-posting is currently arranged under seven headings to enable residents to find relevant information as easily as possible.  The dedicated one-stop website is now available to view by clicking on the link:


This information spans current available provision from the government, partners and ERYC’s own services. New additional provisions and routes of access are being added as soon as they become available to residents.

Residents without access to the internet and in need of help can contact the council by telephoning: (01482) 393939.


Welcoming places are being established across the East Riding to provide somewhere warm for residents to visit during the colder months.

Community groups will be able to apply for grants to open their venues as welcoming spaces while East Riding libraries will be opening their doors to people to offer a warm and welcoming place.

As part of the Do it for East Yorkshire community grant, organisations and community groups, including those who have previously received funding from the scheme, can now apply for grants between £1,500 and £5,000 specifically for opening their venues on a regular basis to provide welcoming places.

For more information on the Do it for East Riding Community Grant go to:  doitforeastyorkshire.co.uk/#grant

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East Riding Council Trading Standards - 'Nottingham Knockers'


East Riding of Yorkshire Council, Trading Standards Services as received reports of Nottingham Knockers cold calling in East Riding villages.

You may know this group as ‘duster sellers’. They are normally young males carrying large bags full of cleaning products which they offer for sale door-to-door.  This approach is believed to have started in the Nottingham area,  hence the term ‘Nottingham Knockers’. Unfortunately, as well as selling everyday items at inflated prices, they may also be looking for suitable targets with a view to either obtaining personal details to sell on, or committing crime.

These callers typically claim to be ex-offenders trying to make a new start in life by working on a probation or rehabilitation scheme, and may show a false ID card, or a false Pedlar’s Certificate (genuine certificates are issued by the Police).  Government rehabilitation schemes do not involve door-to-door sales.

Local residents have reported that some of these callers have been abusive.  It is also believed that others may try to charm their way in, making repeat visits to the same household.

The best course of action for local residents is:

  • Do not make up-front payments to any cold callers.
  • Do not deal with Nottingham Knockers.
  • NEVER allow Nottingham Knockers into your home.
  • If you are aware of Nottingham Knockers visiting your neighbourhood, please report any such activity to the Police immediately, using the non-emergency number, 101.  Give as much information as you can such as times dates, descriptions and vehicle registration numbers. By doing this you may help prevent crime.
  • Report any suspicions about other types of door-to-door selling to Citizens Advice consumer helpline 0808 223 1133, giving as much information as you can, such as business names and addresses.

If you are able to help raise awareness of this issue, we would be grateful.  Thank you for your attention.

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Support for Ukraine

All Hessle Town Councillors and staff are deeply saddened by the act of senseless and unwarranted war being waged by Russia upon Ukraine.

We condemn such horrendous acts of war and call for all hostilities and blood shed to cease immediately and for the withdrawal of all invading forces from Ukraine. As a Town Council we will support those who need it most at such a distressing time. We are supporting Ukraine and are prepared to offer all the support we can within our current powers, including helping those who may have to leave their home country in order to find safety in our area. Our collective thoughts and prayers are with the people of Ukraine as they fight through this difficult and unbearable time.

How can I offer support to the people of Ukraine?

The Charity Commission and Fundraising Regulator have urged the public to ‘give safely’ to registered charities as people make generous donations to causes helping to support and protect people affected by the invasion of Ukraine.

As the conflict and ensuing humanitarian situation in Ukraine continues to escalate, it is vital that charitable donations of goods and money reach their intended causes. UK charities are pivotal to a collective response to this crisis.

Hessle Town Council are in contact with the LGA (Local Government Association), County Associations, our local MP, the East Riding of Yorkshire and Hull City councils to help provide local support.  For further information on help, how to donate safely and answers to frequently asked questions please click on the following link which will take you to the East Riding of Yorkshire Council’s dedicated page:


Led by Hessle Town Councillors and local volunteers, a group is currently in the process of being created for Hessle based residents who have signed up to the Governments Homes for Ukraine Scheme to connect and support Ukrainian families and their Hessle hosts.  For anyone wanting to link up with others on the scheme, please contact the Town Hall Office on: 01482 648566 and we will provide contact details of the local co-ordinator.